Shipping and Delivery Policy

Shipping

We offer FREE shipping on all orders to the United States. 

All orders are processed within 2 to 3 working days and shipped out using our fully tracked shipping service. Our daily order cut-off time is 5:00 PM (EST). Orders placed before this time will begin their processing window that same day, while orders placed after will be processed starting the following business day.

Carriers & Delivery

We use USPS to ensure your package arrives safely at your doorstep. For some shipments, we may utilize logistics partners to transport the package to the nearest USPS facility for final delivery.

Rest-assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, estimated delivery time is between 7 to 10 business days. Please consider any holidays that might impact delivery times.

Due to the nature of the shipping business, delays are often inevitable, all our shipping times are therefore guidelines only and specific delivery dates are not guaranteed.

For pre-ordered or back-ordered items:

If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately and ship the items that are pre-ordered or back-ordered immediately when we have them available. So if you ordered more than one item on a single order and receive only a part of your item don't worry, you will receive your other items shortly after.

Inventory & Fulfillment

All WearU products are managed through our global distribution centers and shipped directly to you. We maintain strict quality control oversight to ensure every shipment meets our standards before it reaches your door.

Tracking your order:

You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package. To track your package you can visit our Tracking Page. Please allow 2 to 3 working days for the tracking information to show.

Wrong address disclaimer:

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at hello@wearu.co if you believe you have provided an incorrect shipping address.